Reference

Privacy Policy — How We Handle Your Information

We collect only what we need to run your account, process bKash, Nagad and Rocket deposits, and verify withdrawals. This policy explains what data we gather, how we protect it, and the choices you have.

Account securityPayment verificationData controlContact rightsTransparent handling

Browse Lobby Read FAQ

DATA PRACTICES

How We Protect and Use Your Information

We encrypt account credentials and payment data during transfer and storage. Cookies track your session so you stay logged in; non-essential cookies support language preference and site performance. You control cookie settings in your browser. Data retention lasts as long as your account is active plus the period needed for transaction audits.

Encryption & Security

Login credentials, bKash and Nagad wallet identifiers, and withdrawal requests are encrypted in transit and at rest. We use SSL certificates and secure database access to prevent unauthorized viewing of personal data.

Cookie Use

Session cookies keep you logged in across pages. Preference cookies remember your language choice. Analytics cookies help us see which games and payment methods get the most use so we can improve the lobby layout.

Account Verification

We verify your mobile number with an OTP when you open the account and confirm wallet ownership before processing the first withdrawal. This prevents unauthorized access and ensures payouts reach the correct bKash, Nagad or Rocket account.

Data Requests

Request a copy of your data, ask for corrections, or request deletion by contacting support with your registered mobile number. We respond within a reasonable timeframe and walk you through any steps needed to verify your identity.

POLICY SUPPORT

Privacy Questions & Data Requests

If you want to review the data we hold, update your details, or ask how we handle cookies and account security, reach us through live chat or email. Our team walks you through data access requests and explains retention timelines.

Live Chat Open the chat widget in the bottom corner of any page and ask about data handling, account privacy settings, or how to request a copy of your information. Available daily for Bangladesh account holders.

Privacy Email Send data access or deletion requests to our support email. Include your registered mobile number and account username so we can verify your identity before releasing or updating personal information.

Account Settings Log in and head to account settings to view the mobile number and wallet details we have on file. You can update your contact information directly and review login history from that screen.

What This Policy Covers

23 bdt Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We operate 23 bdt as an online casino and sportsbook platform serving eligible regions where local law permits. This privacy policy applies to personal data you provide when opening an account, making deposits through bKash, Nagad or Rocket, placing bets on cricket matches or slots, and

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contacting support. We collect your mobile number, wallet details for payment verification, device information for login security, and betting history to maintain your account balance and comply with verification requirements. We do not sell your data to third parties. Data is stored securely and retained as
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long as your account remains active or as required by transaction records. We use cookies to keep you logged in and remember language preference; you can disable non-essential cookies in your browser without affecting core account functions. Access depends on your local law and the regions
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where our service is available. If you have questions about data handling or wish to request access, correction or deletion of your information, contact our support team through the channels listed below. We update this policy when operational practices change and will notify active account holders
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of material updates.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Privacy Questions

We collect your mobile number, wallet details for bKash, Nagad or Rocket deposits, device type and IP address for login security, and betting activity to maintain your account balance and transaction history.

We do not sell your data. Payment processors see wallet identifiers needed to clear deposits and withdrawals. Game providers receive anonymized session data. We share information only when required by verification processes or legal obligation.

Transaction records are retained for audit and compliance purposes even after account closure. Personal login details are removed once the retention period ends. Contact support to request deletion of non-essential data after account closure.

Yes. Contact support through live chat or email with your registered mobile number and account username. We will verify your identity and provide a copy of the personal data we store within a reasonable timeframe.

Session cookies keep you logged in. Preference cookies remember language settings. Analytics cookies track lobby navigation. You can disable non-essential cookies in your browser settings without losing access to deposits, bets or withdrawals.

Log in, open account settings, and update your contact information directly. For wallet changes tied to bKash, Nagad or Rocket verification, contact support so we can re-verify ownership before allowing withdrawals to the new account.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoCrash Bangladesh Arena InfoAbout Us

Privacy Policy — How We Handle Your Information

How We Protect and Use Your Information

Encryption & Security

Cookie Use

Account Verification

Data Requests

Privacy Questions & Data Requests

Common Privacy Questions

01 What personal data does 23 bdt collect when I open an account?

02 Do you share my information with third parties?

03 How long do you keep my data after I close my account?

04 Can I access or download the data you hold about me?

05 What cookies does 23 bdt use and can I disable them?

06 How do I update my mobile number or payment details?

Privacy Policy

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