Reference

Terms Conditions You Agree To When You Join

Opening an account with 23 bdt means you agree to these terms. We've written them to explain how deposits through bKash, Nagad and Rocket work, what happens when you request a withdrawal, and how we handle your account in supported Bangladesh regions.

Account agreementDeposit & withdrawal rulesBangladesh supportLive casino and slots

Browse Lobby Read FAQ

HOW WE OPERATE

Account Security and Data Under These Terms

Our terms are built around account safety, fair gaming and transparent payments. We use SSL encryption for every session, verify withdrawals to confirm ownership, and store your data only as long as your account is active or as required by record-keeping obligations. You control your login credentials; we never ask for your bKash or Nagad PIN.

Session encryption

Every page load and every deposit instruction is wrapped in SSL so your wallet details and account balance stay private between your device and our server, whether you are on mobile data or Wi-Fi.

Withdrawal verification

Before we release a payout, we confirm your wallet ownership and check for duplicate withdrawal requests. This step protects your balance and ensures funds go to the account holder who made the deposit.

Data retention

We keep transaction records and account logs for the period required by financial record-keeping rules. Once you close your account and the retention window ends, we delete personal identifiers from our system.

Term updates

When we change these terms, we post the new version on this page and notify you via email or an in-lobby banner. Continuing to use your account after the update means you accept the revised terms.

What These Terms Cover

23 bdt Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

These terms set out the relationship between you and 23 bdt when you open an account, deposit funds via bKash, Nagad or Rocket, place bets on cricket markets or live casino tables, and request withdrawals. Your access depends on your local law and whether you are

1
in an eligible region. We operate a casino and sportsbook platform; we are not a payment provider or a bank. When you send funds through your mobile wallet, you confirm the transaction is yours and that you have the right to use that wallet. We verify
2
withdrawals before processing them to protect your account. If a payment rail or game studio becomes unavailable in your region, we will notify you and adjust access accordingly. You must be of legal age in your jurisdiction to register. One account per person; duplicate accounts will
3
be closed. We reserve the right to suspend or close accounts that breach these terms, engage in fraudulent activity, or operate from restricted regions. Disputes are handled through our support channels first. By continuing to use the platform after we update these terms, you accept the
4
new version. If you disagree with any term, your option is to close your account and withdraw any remaining balance, subject to verification. We keep these terms in plain English so you understand what you are agreeing to when you deposit, play and request a payout.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

QUESTIONS ABOUT TERMS

How to Reach Us About Your Account

If a term is unclear or you need help with a withdrawal or payment question, our Bangladesh support team is ready. We handle account verification, wallet issues and rule clarifications through live chat and email so you get an answer that applies to your situation.

Team online

Live chat

Open the chat widget on any page and ask about deposit rules, withdrawal timing or account verification. Our team responds in English and guides you through the process step by step.

Email support

Send your question about terms, account limits or payment disputes to our inbox. Include your account username so we can review your case and reply with the specific rule or next step.

FAQ library

Check the FAQ section below for quick answers on common term questions like minimum deposit amounts, withdrawal verification requirements and how we handle duplicate accounts or region restrictions.

What Bangladesh Players Ask About the Terms

We allow one account per person. If we detect duplicate accounts, we will close the extras and transfer any verified balance to your original account. Bonuses claimed on duplicate accounts are forfeited.

No. Deposits must come from a wallet registered in your own name. We verify wallet ownership during withdrawal, and mismatched names will delay or block your payout until you provide proof of authorization.

We check that your withdrawal wallet matches your deposit wallet, confirm your account is in good standing, and review recent activity for unusual patterns. This usually takes a few minutes; complex cases may need extra documents.

Access depends on your local law and whether you are in an eligible region. If you travel or relocate to a restricted area, certain features or the entire platform may become unavailable to comply with regional rules.

We post the new version on this page and send an email or show a banner in the lobby. You can also check the last-updated date at the top of these terms whenever you log in.

Your option is to close your account and withdraw your balance, subject to standard verification. By continuing to use the platform, you confirm you accept the terms as written.

Reference